Privacy Policy for Stellar Jaunts
Stellar Jaunts is committed to protecting your privacy. This Privacy Policy explains how our online platform collects, uses, discloses, and safeguards your information when you visit our site, register for our services, or interact with our space-themed travel experiences. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data: When you express an interest in or register for our curated space-themed travel experiences, zero-gravity flights, aurora borealis tours, astrotourism packages, or space education workshops, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Payment information (processed securely by third-party payment gateways)
- Passport details and other travel-related documentation for booking purposes
- Dietary requirements or medical conditions relevant to your travel experience
- Usage Data: We may also collect information on how our site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Stellar Jaunts uses the collected data for various purposes:
- To provide and maintain our space-themed travel services
- To notify you about changes to our travel experiences or policies
- To allow you to participate in interactive features of our services when you choose to do so
- To provide customer support for your bookings and inquiries
- To process payments and manage your custom travel packages
- To provide analysis or valuable information so that we can improve our services
- To monitor the usage of our site
- To detect, prevent, and address technical issues
- To send you promotional offers, newsletters, and marketing materials related to our unique astronomy and space travel experiences, if you have opted in to receive them.
3. Legal Basis for Processing Personal Data Under UK GDPR
We process Personal Data under the following legal bases:
- Consent: You have given clear consent for us to process your Personal Data for a specific purpose (e.g., subscribing to our newsletter).
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., booking a travel package).
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which Stellar Jaunts is subject.
- Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Stellar Jaunts or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Disclosure of Your Information
We may share your Personal Data with third parties under certain circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used (e.g., payment processors, flight operators, local tour guides for aurora borealis tours, space education workshop partners).
- Business Transfers: If Stellar Jaunts is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: Stellar Jaunts may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Stellar Jaunts
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
5. International Data Transfers
As our space-themed travel experiences often involve international destinations, your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information, in compliance with UK GDPR requirements for international transfers.
6. Security of Data
The security of your data is paramount to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights Under UK GDPR
You have the following data protection rights:
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Stellar Jaunts relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided at the end of this policy.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By mail: 31 Almeida Street, London, London, City of, N1 1AD, United Kingdom